Find your email from help@merits.com with the Email subject: [First Name], FL Division of Emergency Management has sent you a new merit

  • Create a password
  • Login using your email and new password
  • Accept the terms and conditions
  • Enter your details in the registration page and Submit
  • Accept your new merit

After creating your Merit profile, download the Merit app to your phone, available on Google Play and Apple’s App Store, and log in. 

All staff Are required to use Merit to track their hours. 

Step-by-step instructions:

Step 1 – Create Your Merit Profile

Find the email from help@merits.com and click “Create account” to set up your profile.

Step 2 – Download the Merit App

Available in the Google Play and Apple’s App Store.

Step 3 – Sign Into the Merit App

Once signed in, select “My QR Code” from the home screen.

You will use this to check in and out of all breaks and shifts.

Step 4 – Check In / Check out

At the kiosk, select “Check In.”

Hold the QR code on your phone screen up to the kiosk camera to check in and check out.

**NOTE: First-time users will receive a notification asking to allow access to your Merit information. Open the notification and accept to proceed. You will only have to do this once.**

Using your badge.

Step 1 – Register with Merit and Create Your Profile

Find the email from help@merits.com and click “Accept” to set up your profile.

Step 2 – Check In
At the kiosk, select “Check In.”

Scan the QR Code on your badge.  Enter your Merit password when prompted.

Step 3 – Check Out
Follow the same process to check out at the end of your shift.

Call (833) 225-4373 for support.

Step-by-step instructions:

Step 1 – Create Your Merit Profile

Find the email from help@merits.com and click “Create account” to set up your profile.

 

Step 2 – Download the Merit App

Available in the Google Play and Apple’s App Store.

Step 3 – Sign Into the Merit App

Once signed in, select your merit from FDEM which includes details about your position and includes the link to the virtual kiosk you’ll be using.  Click on the link

Step 4 – Check In / Check out

Within the virtual kiosk, select “Check In.”

 

**NOTE: First-time users will receive a notification asking to allow access to your

Merit information. Open the notification and accept to proceed. You will only have to do this once.**

 
Step 5 – Check Out using the same steps to access the virtual kiosk, select Check-out and enter the email address and password if prompted to complete your check-out. 

Follow the same process to check out at the end of your shift.

Call (833) 225-4373 for support.

How to submit a time adjustment request

Merit App
  • Go to your Merit app and log in
  • At the bottom-right of the screen, click on Merits
  • Select the Verified Responder merit for the incident. (use the search function if you have many merits)
  • Use the link provided in the under Useful Links section: Submit a time adjustment request here
Merit Website
  • Go to member.merits.com and log in
  • Select the Verified Responder merit for the incident. (use the search function if you have many merits)
  • Use the link provided in the under Useful Links section: Submit a time adjustment request here

The FL Division of Emergency Management has partnered with Merit to provide accurate, secure timesheet for your hours and activity logs. 

You will be required to use Merit to check in and out of shifts via secure physical Merit kiosks after your shift(s) via your desktop, smartphone, or tablet

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