Troubleshooting guide for the link to accept your merit.

  • Check the browser you’re using: Are you using a recent version of either Firefox, Chrome, Safari or Edge? If you are unsure if your browser has the latest update, you can check here.
  • Internet Connection Check: Are you in an area where your internet isn’t steady or keeps fizzling out? Check your internet connection and try again when you’re in a better service area
  • Check your firewall settings: Are you getting a message about a firewall or blocked URL? Check your internet settings, add merits.com to the whitelist, and try again. *In some cases, you might need to ask for assistance from your internet service IT team.

None of these seem to be the problem? Please let us know at help@merits.com