Tag: Troubleshooting

Troubleshooting guide for the link to accept your merit.
Having trouble with your accept merits link? Below are some frequent speed bumps, see if any of these apply, and follow the steps to resolve any issues. Check the browser you’re using: Are you using a recent version of either Firefox, Chrome, Safari or Edge? If you are unsure if your browser has the latest update,…
How to enable biometric login (Face ID and Touch ID)
Log into the Merit app quickly without having to type your password by enabling biometric login From the home screen of the app, select the icon in the top left to open the left sidebar. Select Settings. From here, you will see your security and login options, which will differ based on the capabilities…
How can I find my merit?
Check your email inbox All merits are sent to the email address your organization has on file for you. Check your email inbox for a notification from help@merits.com letting you know that an organization has sent you a merit. It should look something like this: If you are having trouble finding this email, visit app.merits.com/get-my-merits…

Troubleshooting guide for the link to accept your merit.