Category: Customer Self Onboarding

How do I add a license or certification to my Merit account?
Merits are sent to individuals by organizations that register with Merit and go through our validation process. Individuals who hold licenses or certifications are not responsible for or able to independently upload those credentials to their Merit profile. Merit operates this way in order to maintain a network of truth and trust, as every merit…
Troubleshooting guide for the link to accept your merit.
Having trouble with your accept merits link? Below are some frequent speed bumps, see if any of these apply, and follow the steps to resolve any issues. Check the browser you’re using: Are you using a recent version of either Firefox, Chrome, Safari or Edge? If you are unsure if your browser has the latest update,…
How much does it cost to use Merit?
As an individual, there is no cost to you to access the merits that have been issued to you by verified organizations that have joined Merit. You will always have free access to the credentials you have earned on Merit. You can view your merits on the Merit site or using the Merit app for…
How to enable biometric login (Face ID and Touch ID)
Log into the Merit app quickly without having to type your password by enabling biometric login From the home screen of the app, select the icon in the top left to open the left sidebar. Select Settings. From here, you will see your security and login options, which will differ based on the capabilities…
How can I remove a merit from my profile?
Is there something amiss on a merit you received? Here’s how to report the problem and remove the merit from your profile. Log into member.merits.com and select the merit that you would like to remove. In the bottom right corner, click Remove. A popup window will appear with the following selections: The information on this merit…
How can I renew or update my merit?
The organization that issued your merit is continuing to handle all renewals and updates. You can find their contact information within their organization’s Merit page. To access the organization’s Merit page: Log into your Merit profile via the website app.merits.com Once you’ve logged in, select the merit you’d like to renew or update A link to…
What is Merit?
Merit is a verified identity ecosystem for trusted organizations and individuals seeking the benefits of interoperable digital credentials, known as merits. Merit’s mission is to enable all participants to operate programmatically and reliably with trust, insight, and efficiency because our ecosystem gives people confidence in the skills they’ve earned, the foresight to see what is…
How can I find my merit?
Check your email inbox All merits are sent to the email address your organization has on file for you. Check your email inbox for a notification from help@merits.com letting you know that an organization has sent you a merit. It should look something like this: If you are having trouble finding this email, visit app.merits.com/get-my-merits…
What are the ways I can verify a credential using Merit?
When someone shares their digital credential or license from Merit with you, there are two potential sharing methods they could use, both of which make use of the Merit app for both iOS and Android: They can share their Merit key, a QR code that you can scan either from the Merit app or with…
How do I update my information in my merit
Before you get started Merit works with all kinds of trusted organizations to turn their information into digital licenses or credentials we call merits. Any changes to your information can only be made by the organization that issued your merit. Contact information can be found within an organization’s Merit page as described in the steps…